I called Geeksquad support and they did the following. Tried to close and delete webroo...

GetHuman3518422's Technical support issue with Webroot from September 2019

Help with my Webroot issue
The issue in GetHuman3518422's own words
I called Geeksquad support and they did the following. Tried to close and delete webroot from PC. uninstalled from control panel, reinstalled it also.disabled all shields as when deleting a WRSA.exe file error message states thatfile cant be deleted , no permission etc. Partially installed Webroot causing Issuess, Nieteher uninstalls nor Installs . It is acting like a glitch.Even tried to delete the file using Command Prompt . it is even not ending by using the Task manager.*kindly delete all the existing corrupt files from webroot so that it can be Reinstalled properly and function.*Whenever Reinstalling the page redirects to old crashed webroot homepage directly asking to activate , and to run a scan.*HELP I HAVE NO VIRIS PROTECTION NOW!!!

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Webroot

Technical support issue
Reported by GetHuman3518422
Sep 1st, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 120 others
0 customers following this
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Timeline

GetHuman3518422 started working on this issue
Sep 1st, 2019 9:26pm
GetHuman3518422 confirmed the issue is fixed. Hooray!
Sep 4th, 2019 8:02pm

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