There was a $** charge on my Capital One bill and I did not recognize the vendor info...

GetHuman-anniegri's customer service issue with WePay from March 2019

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The issue in GetHuman-anniegri's own words
There was a $** charge on my Capital One bill and I did not recognize the vendor info. I reported it as fraud. They*opened a case *************** on *******. They deactivated my Credit Card and will credit my account for the $**. They found out that it was a Go Fund Me donation for the Rumley family.*They sent you info about thisnproblem and you must respond back to them. I did want to make a donation to the Rumley family for $** but did not realize that WPY SUPPORT was your organization. Please contact me and my credit card company.
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Customer service issue
Reported by GetHuman-anniegri
Mar 12th, 2019 - 5 mons ago
I have an issue with WePay too
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Seen by 2 customers so far
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GetHuman-anniegri started working on this issue
Mar 12th 8:36pm