We have Zoho Books and have tried to issue a refund, but the customer has still not rec...

GetHuman756196's customer service issue with WePay from June 2018

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The issue in GetHuman756196's own words
We have Zoho Books and have tried to issue a refund, but the customer has still not received the credit after * days and it has not been withdrawn from out account. We followed the tutorial on Zoho Books on how to issue a refund. This would be much easier to resolve if you all had a phone number.
GetHuman756196 did not yet indicate what WePay should do to make this right.
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WePay

Customer service issue
Reported by GetHuman756196
Jun 6th, 2018 - 4 mons ago
I have an issue with WePay too
Not resolved
Seen by 2 customers so far
Similar issue to 153 others
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Timeline
GetHuman756196 started working on this issue
Jun 6th 3:14pm