Hi, I have created a Wechat account with a company issued mobile phone in China. The nu...

GetHuman-zhenhong's customer service issue with WeChat from October 2018

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The issue in GetHuman-zhenhong's own words
Hi, I have created a Wechat account with a company issued mobile phone in China. The number of this China phone is **************. I turn the phone in without logging out from the Wechat when I left the company in July ****. I was trying to log into this account recently but the password I had created was no longer valid. If the company gave the mobile phone to another employee, he*she will be able to access my Wechat account and reset the password on my Wechat account with the mobile phone. Please help me to recover and check whetherthe account has been abused and cancel the account. I can be reached by *****@***.com or *****@***.com.*Thank you!**Best regards,*Zhenhong Jin
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Customer service issue
Reported by GetHuman-zhenhong
Oct 20th, 2018 - 3 mons ago
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GetHuman-zhenhong started working on this issue
Oct 20th, 2018 2:43pm