I have not used WeChat for a long time. I can't remember the login information. Should...

GetHuman-liaimin's customer service issue with WeChat from October 2018

2 views
 | 
405 similar
 | 
0 following
Help with my WeChat issue
First: share to improve GetHuman-liaimin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-liaimin's next move: send an email to WeChat.
Tap the button below to start an email to WeChat- it's the best way to get support from them right now. We'll check later to make sure GetHuman-liaimin got a response or help escalate.
Before contacting them, items GetHuman-liaimin may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-liaimin's own words
I have not used WeChat for a long time. I can't remember the login information. Should I start a new account. Please help me, thank you
GetHuman-liaimin did not yet indicate what WeChat should do to make this right.
I have an issue with WeChat too
How GetHuman-liaimin fixed the problem
We are waiting for GetHuman-liaimin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WeChat's attention and get better help faster. Tap below to get started.
Having WeChat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would WeChat email you?
This email address isn't valid
Follow this issue
See how GetHuman-liaimin fixes it.
This email address isn't valid

WeChat

Customer service issue
Reported by GetHuman-liaimin
Oct 12th, 2018 - 2 mons ago
I have an issue with WeChat too
Not resolved
Seen by 2 customers so far
Similar issue to 405 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-liaimin started working on this issue
Oct 12th 4:21pm