I registered my mobile number (************* - based in United Arab Emirates) in WeChat...

GetHuman1317379's customer service issue with WeChat from October 2018

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The issue in GetHuman1317379's own words
I registered my mobile number (************* - based in United Arab Emirates) in WeChat with user ID: jessica**** yesterday.**I downloaded it from Play Store as my mobile unit is Samsung J*.**Earlier today, I got a pop-up message stating that my account is blocked, related to the below.**If you are using an unofficial version WeChat or an unsanctioned plug-in, the server will not be able to accept your unblock request. Check and delete any unofficial versions of WeChat or unsanctioned plug-ins, download the latest official version of WeChat from the iOS App Store or from Google Play, and request your account unblock again.*Note: Use of unsanctioned plug-ins for WeChat is in violation of WeChat's Service Agreement and your account may be permanently blocked if you continue to use it.**Please let me know how to identify an unofficial version of Wechat where there is only * App from Play Store for wechat.**I need my account to be unblock as soon as possible please.**Awaiting for your reply.
GetHuman1317379 did not yet indicate what WeChat should do to make this right.
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How Do I Unlink a Phone Number from My Wechat Account?How Can I Unblock My Wechat Account?
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WeChat

Customer service issue
Reported by GetHuman1317379
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 398 others
0 customers following this
Timeline
GetHuman1317379 started working on this issue
Oct 11th, 2018 6:00am

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