I registered my mobile number (************* - based in United Arab Emirates) in WeChat...

GetHuman1317379's customer service issue with WeChat from October 2018

6 views | 398 similar | 0 following
Help with my WeChat issue
First: share to improve GetHuman1317379's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get WeChat help.
Before contacting them, items GetHuman1317379 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman1317379's own words
I registered my mobile number (************* - based in United Arab Emirates) in WeChat with user ID: jessica**** yesterday.**I downloaded it from Play Store as my mobile unit is Samsung J*.**Earlier today, I got a pop-up message stating that my account is blocked, related to the below.**If you are using an unofficial version WeChat or an unsanctioned plug-in, the server will not be able to accept your unblock request. Check and delete any unofficial versions of WeChat or unsanctioned plug-ins, download the latest official version of WeChat from the iOS App Store or from Google Play, and request your account unblock again.*Note: Use of unsanctioned plug-ins for WeChat is in violation of WeChat's Service Agreement and your account may be permanently blocked if you continue to use it.**Please let me know how to identify an unofficial version of Wechat where there is only * App from Play Store for wechat.**I need my account to be unblock as soon as possible please.**Awaiting for your reply.

GetHuman1317379 did not yet indicate what WeChat should do to make this right.

How GetHuman1317379 fixed the problem

We are waiting for GetHuman1317379 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common WeChat customer problems.
How Do I Delete My Wechat Account?How Do I Recover My Wechat Account?How Do I Recover My Blocked Wechat Account?How Do I Recover My Wechat Account?How Do I Unlink a Phone Number from My Wechat Account?
Do you have a customer issue as well?
We can help you get WeChat's attention and get better help faster. Tap below to get started.
Having WeChat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1317379 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1317379
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 398 others
0 customers following this


GetHuman1317379 started working on this issue
Oct 11th, 2018 6:00am