I need for someone to contact me immediately. My mother had a stroke two years ago and...

GetHuman1046957's customer service issue with WeChat from August 2018

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The issue in GetHuman1046957's own words
I need for someone to contact me immediately. My mother had a stroke two years ago and is in a nursing home but I gave her a cell phone and I got this message from wechat stating they changed the verification code. I know my mom is not on wechat I have never heard of wechat before so I need to know what is going on. My mom's name is Lizzie Williams ***-***-****, my name is Wanda Williams and I have her phone you can reach me at ***-***-****.
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WeChat

Customer service issue
Reported by GetHuman1046957
Aug 28th, 2018 - 3 mons ago
I have an issue with WeChat too
Not resolved
Seen by 2 customers so far
Similar issue to 285 others
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Timeline
GetHuman1046957 started working on this issue
Aug 28th 4:08pm