Trying to get wechat on pc for video chat. It has been downloaded... but then get mess...

GetHuman-ijbeck's customer service issue with WeChat from June 2018

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Help with my WeChat issue
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The issue and preferred resolution, in GetHuman-ijbeck's own words:
Trying to get wechat on pc for video chat. It has been downloaded... but then get message saying: Login using scan or QR code... showing Scan QR code...* where do I go from here?
I trust that WeChat will make this right and come up with a resolution that is fair.
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WeChat

Customer service issue
Reported by GetHuman-ijbeck
Jun 26th, 2018 - 2 mons ago
I have an issue with WeChat too
Not resolved
Seen by 2 customers so far
Similar issue to 121 others
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Timeline
GetHuman-ijbeck started working on this issue
Jun 26th 3:20am