I do not have any audio as the program gives me directions and guides me while I am dri...

GetHuman-bobnak's customer service issue with Waze from December 2018

3 views
 | 
444 similar
 | 
0 following
Help with my Waze issue
First: share to improve GetHuman-bobnak's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bobnak's next move: try the Waze help center again.
Waze doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bobnak will want to follow the link below to head to their help center. We will check on GetHuman-bobnak later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bobnak may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-bobnak's own words
I do not have any audio as the program gives me directions and guides me while I am driving. When I enter a destination and press "go," "or let's go now," the program starts with its usual introduction, "let start out on Jordin Street, etc." After that audible introduction the program is silent throughout the rest of the trip. The visual route is shown on a map but there is no audio. The sound is turned on within the program and the smartphones audio is turned all the way up. Please advise how to get the audio to work again.* Thank you. Bob
GetHuman-bobnak did not yet indicate what Waze should do to make this right.
I have an issue with Waze too
How GetHuman-bobnak fixed the problem
We are waiting for GetHuman-bobnak to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Waze's attention and get better help faster. Tap below to get started.
Having Waze issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bobnak fixes it.
This email address isn't valid

Waze

Customer service issue
Reported by GetHuman-bobnak
Dec 8th, 2018 - 5 mons ago
I have an issue with Waze too
Not resolved
Seen by 3 customers so far
Similar issue to 444 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bobnak started working on this issue
Dec 8th, 2018 9:25pm