Waze owes me $*.** for directing me to drive on a toll road. I have the toggle switche...

GetHuman1531569's customer service issue with Waze from November 2018

25 views | 365 similar | 0 following
Help with my Waze issue
GetHuman1531569's next move: try the Waze help center.
Waze doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1531569 will want to follow the link below to head to their help center. We will check on GetHuman1531569 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1531569 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1531569's own words
Waze owes me $*.** for directing me to drive on a toll road. I have the toggle switched to "avoid toll roads". I do not have fast track and got a ticket.********** @ *:** PM*SR*** Irvine East On Lane **Amount of Toll Due - $*.****I realize that this is not a large fee, however, I need to take the time to submit my claim to you,*Log in to the TollRoads site and pay the bill. **This is something that I should not need to deal with because I don't drive on toll roads. I am very disappointed in Waze right now.**Lately, Waze has been acting up, sending me on jammed freeways or wanting me to make a U-turn to go back instead of continuing forward in the direction I need to go and giving me directions to the next onramp.

GetHuman1531569 did not yet indicate what Waze should do to make this right.

How GetHuman1531569 fixed the problem

We are waiting for GetHuman1531569 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Waze's attention and get better help faster. Tap below to get started.
Having Waze issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1531569 fixes it.
This email address isn't valid

Waze

Customer service issue
Reported by GetHuman1531569
Nov 9th, 2018 - 2 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 365 others
0 customers following this

Timeline

GetHuman1531569 started working on this issue
Nov 9th, 2018 7:28pm
GetHuman1531569 shared this issue with friends on Facebook
Nov 9th, 2018 7:29pm