Hello my name is Brett Nickel. I am a resident of Aptos Ca. The app I am asking to have...

GetHuman-brettdni's customer service issue with Waze from September 2018

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The issue in GetHuman-brettdni's own words
Hello my name is Brett Nickel. I am a resident of Aptos Ca. The app I am asking to have fixed is WAZE navigation. Our neighborhood is having a problem with your app sending people down our private road to bypass traffic. The road is a section of Bonita Drive in Aptos, CA, between Freedom BLVD and Rio Del Mar Dr. The private section of the road is very narrow and jams up the way for us residents, and puts wear and tear on the already failing road that homeowners pay for personally to be fixed. It is our only way in and out of our homes. We really need you to fix this issue and take it off of your routes list. People use it to bypass HWY * Traffic. Please fix this and email me back! Thank you!
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Waze

Customer service issue
Reported by GetHuman-brettdni
Sep 24th, 2018 - 2 mons ago
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GetHuman-brettdni started working on this issue
Sep 24th 2:12am