My points haven't updated in ** days. Please help.

GetHuman-natebenb's customer service issue with Waze from August 2018

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The problem: My points haven't updated in ** days. Please help.
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Waze

Customer service issue
Reported by GetHuman-natebenb
Aug 22nd, 2018 - 3 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-natebenb started working on this issue
Aug 22nd 4:00am