You have my incorrect email address and I just placed an order. You will have sent my o...

GetHuman5864241's customer service issue with Wayfair from March 2021

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Before contacting them, items GetHuman5864241 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman5864241's own words
You have my incorrect email address and I just placed an order. You will have sent my order confirmation to an account I closed a long time ago. I just ordered a loft-bed for my son. It arrived Monday. You have an old H*****@***.com account on file for me. Not an up to date one. I am worried .... it didn’t ask for my current address either ... please contact me. I think my kids may have played with the app. Thank-you. Just hoping that loft-bed shows up on Monday!

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Wayfair

Customer service issue
Reported by GetHuman5864241
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4651 others
0 customers following this

Timeline

GetHuman5864241 started working on this issue
Mar 19th 3:43pm