I called for the balance of my credit card and paid in full. I am now receiving recurr...

GetHuman-slippie's customer service issue with Wayfair from March 2021

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The issue in GetHuman-slippie's own words
I called for the balance of my credit card and paid in full. I am now receiving recurring bills with accumulated late fees. I am suffering from financial difficulties due to a pay reduction from COVID. Additionally, I am recovering from a surgery that has resulted in further financial stress. Please remove the late fees accessed and bring my account in good standing. I believed Wayfair to be a fair and compassionate organization. However, my recent communication with the staff proves otherwise. Please help out and remove the unjust wait fees. Thanks in advance for your assistance and understanding. Margaret Argento

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Wayfair

Customer service issue
Reported by GetHuman-slippie
Mar 14th, 2021 - 5 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 4644 others
0 customers following this

Timeline

GetHuman-slippie started working on this issue
Mar 14th 3:05am