Before contacting them, items GetHuman5331506 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman5331506's own words
I sent a message regarding an order I placed on Sept. ** (Wayfair *M mattress pad) in September ** & **th you offered FREE SHIPPING & FREE RETURNS. On Oct *st when I called for instructions on how to return I was told I will be charged $*.** to return item. I WOULD LIKE YOU TO HONOR THE OFFER OF A FREE RETURN AND CREDIT MY ACCOUNT THE $*.** for the return. Carolyn S. Paul. ***** Hufford Road, Perrysburg, OH *****. *H*****@***.com
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