I sent a message regarding an order I placed on Sept. ** (Wayfair *M mattress pad) in S...

GetHuman5331506's customer service issue with Wayfair from October 2020

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The issue in GetHuman5331506's own words
I sent a message regarding an order I placed on Sept. ** (Wayfair *M mattress pad) in September ** & **th you offered FREE SHIPPING & FREE RETURNS. On Oct *st when I called for instructions on how to return I was told I will be charged $*.** to return item. I WOULD LIKE YOU TO HONOR THE OFFER OF A FREE RETURN AND CREDIT MY ACCOUNT THE $*.** for the return. Carolyn S. Paul. ***** Hufford Road, Perrysburg, OH *****. *H*****@***.com

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Customer service issue
Reported by GetHuman5331506
Oct 4th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 6874 others
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GetHuman5331506 started working on this issue
Oct 4th, 2020 3:01pm