I ordered a sectional that said it would be delivered by sept *. It appears that it wou...

GetHuman5193880's Complaint issue with Wayfair from August 2020

Help with my Wayfair issue
First: share to improve GetHuman5193880's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5193880 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5193880's own words
I ordered a sectional that said it would be delivered by sept *. It appears that it would be too large for area so next day I unfortunately had to cancel. And I was going to order the smaller one. As soon as I canceled it said my order was just shipped. Suspect. The second I canceled. I have a new house Here I plan on filling with your company. But you took me for *** dollars to reroute. When after telling me one date of delivery then moving it to ** days later. And rt after I canceled that instant I get notice it shipped.

GetHuman5193880 did not yet indicate what Wayfair should do to make this right.

How GetHuman5193880 fixed the problem

We are waiting for GetHuman5193880 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wayfair customer problems.
How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Wayfair

Complaint issue
Reported by GetHuman5193880
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 6821 others
0 customers following this

Timeline

GetHuman5193880 started working on this issue
Aug 24th 4:05pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies