Hello, I am emailing about a recent rug I ordered from Wayfair. It's damaged. The edg...
GetHuman-pompeocm's Complaint issue with Wayfair from July 2020
Help with my Wayfair issue
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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
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The issue in GetHuman-pompeocm's own words
Hello, I am emailing about a recent rug I ordered from Wayfair. It's damaged. The edges are bent and crimped and the rug does not lie flat. I've tried everything to flatten it down, but I think it was stored incorrectly for a long time and now it will not lie properly. The other issue is that it was not as pictured in the online photo. The color was supposed to be green, but is actually a bright turquoise blue. Please help with this. I was expecting better because was very expensive, but I'm very disappointed. Thank you.
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