Hello, I am emailing about a recent rug I ordered from Wayfair. It's damaged. The edg...

GetHuman-pompeocm's Complaint issue with Wayfair from July 2020

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The issue in GetHuman-pompeocm's own words
Hello, I am emailing about a recent rug I ordered from Wayfair. It's damaged. The edges are bent and crimped and the rug does not lie flat. I've tried everything to flatten it down, but I think it was stored incorrectly for a long time and now it will not lie properly. The other issue is that it was not as pictured in the online photo. The color was supposed to be green, but is actually a bright turquoise blue. Please help with this. I was expecting better because was very expensive, but I'm very disappointed. Thank you.

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Wayfair

Complaint issue
Reported by GetHuman-pompeocm
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6740 others
0 customers following this

Timeline

GetHuman-pompeocm started working on this issue
Jul 14th 7:51pm