I was on hold for ** minutes and NEVER got in touch with a representative. I am contact...

GetHuman-tinmarha's Complaint issue with Wayfair from June 2020

2 views | 6302 similar | 0 following
Help with my Wayfair issue
First: share to improve GetHuman-tinmarha's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tinmarha's next move: try calling Wayfair again.
The best way to get your problem resolved is to tap the button below to start calling Wayfair. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-tinmarha may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman-tinmarha's own words
I was on hold for ** minutes and NEVER got in touch with a representative. I am contacting you because my warranty claim for a defective outdoor dining room chair was rejected. This is utterly perplexing to me since I paid for the warranty under the assumption that a fundamental flaw in your product would be covered. Now, I don’t know if I will be able to get a replacement chair at all. I am highly disappointed customer. Also, I was sent no notification at all when the decision was made about to replacing your defective chair. I am very surprised by the lack of customer care being practiced here. This is not typical of the experiences I have had with Wayfair in the past

GetHuman-tinmarha did not yet indicate what Wayfair should do to make this right.

How GetHuman-tinmarha fixed the problem

We are waiting for GetHuman-tinmarha to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wayfair customer problems.
How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tinmarha fixes it.
This email address isn't valid

Wayfair

Complaint issue
Reported by GetHuman-tinmarha
Jun 17th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 6302 others
0 customers following this

Timeline

GetHuman-tinmarha started working on this issue
Jun 17th 3:42pm
GetHuman-tinmarha indicated the issue is not fixed yet.
Jun 17th 3:43pm
GetHuman-tinmarha indicated the issue is not fixed yet.
Jun 17th 3:43pm