I ordered a couch about * months ago. @ out of the * crates made it too the warehouse b...

GetHuman4890609's Track order issue with Wayfair from May 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman4890609's own words
I ordered a couch about * months ago. @ out of the * crates made it too the warehouse but one did not. I was told they would order the third again and then send me all three together. I have been stuck with no couch for a long time and have been very patient, but when my kids have to sit on the floor to watch TV, I get upset. The worse is that I have to keep initiating contact with wayfair instead of a cust. svc. rep keeping me informed. Everyone I have spoke to is very nice, but nice does not provide a place for my elderly mother and children to sit. With everyone being stuck at home this has been especially difficult. I would greatly appreciate a call back from a manager or supervisor to find out what the problem is and why they couldn't send the * crates that made it to the warehouse and then the third when it got there. At least I would have a place for family to sit. Thank you for your time and consideration of this matter.*Colin Carson *** *** ****

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Wayfair

Track order issue
Reported by GetHuman4890609
May 30th, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5031 others
0 customers following this

Timeline

GetHuman4890609 started working on this issue
May 30th, 2020 5:24pm

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