my item was backordered and i can't cancel even though i received an email from Wayfair...

GetHuman4864740's customer service issue with Wayfair from May 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman4864740's own words
my item was backordered and i can't cancel even though i received an email from Wayfair stating that i can.*When i try, i am unable to do anything

GetHuman4864740 did not yet indicate what Wayfair should do to make this right.

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How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
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Wayfair

Customer service issue
Reported by GetHuman4864740
May 24th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4800 others
0 customers following this

Timeline

GetHuman4864740 started working on this issue
May 24th 4:14pm
GetHuman4864740 indicated the issue is not fixed yet.
May 24th 8:42pm

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