Can't place order. Your app sent me items I NEVER ordered. Spoke to some one was forced...

GetHuman4864598's customer service issue with Wayfair from May 2020

Help with my Wayfair issue
First: share to improve GetHuman4864598's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4864598 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman4864598's own words
Can't place order. Your app sent me items I NEVER ordered. Spoke to some one was forced to pay for an item. Some items were returned by the post office, now you're charging me for that. This happened at the same time my * year old granddaughter was dying from cancer. Thought the problem was solved. Made a recent payment. I tried to order the furnishings for my other granddaughter who will start college soon. According to your rep I have no credit at all. She told me contact or get rid of your Wayfair card. I thought about it. I never placed that order that I have no choice to pay, but I refuse to be penalized for something I didn't do. I like your company very much. I have bought from you in the past and would like to again. I would like to speak to a live person. My number is: *-***-***-****

GetHuman4864598 did not yet indicate what Wayfair should do to make this right.

How GetHuman4864598 fixed the problem

We are waiting for GetHuman4864598 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wayfair customer problems.
How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4864598
May 24th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 4797 others
0 customers following this


GetHuman4864598 started working on this issue
May 24th, 2020 3:24pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians