Can't place order. Your app sent me items I NEVER ordered. Spoke to some one was forced...

GetHuman4864598's customer service issue with Wayfair from May 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman4864598's own words
Can't place order. Your app sent me items I NEVER ordered. Spoke to some one was forced to pay for an item. Some items were returned by the post office, now you're charging me for that. This happened at the same time my * year old granddaughter was dying from cancer. Thought the problem was solved. Made a recent payment. I tried to order the furnishings for my other granddaughter who will start college soon. According to your rep I have no credit at all. She told me contact or get rid of your Wayfair card. I thought about it. I never placed that order that I have no choice to pay, but I refuse to be penalized for something I didn't do. I like your company very much. I have bought from you in the past and would like to again. I would like to speak to a live person. My number is: *-***-***-****

GetHuman4864598 did not yet indicate what Wayfair should do to make this right.

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How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
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Wayfair

Customer service issue
Reported by GetHuman4864598
May 24th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 4797 others
0 customers following this

Timeline

GetHuman4864598 started working on this issue
May 24th, 2020 3:24pm

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