I received a wooden house sign as a gift from Ellen Haggerty in San Diego Ca. phone...

GetHuman4855577's customer service issue with Wayfair from May 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman4855577's own words
I received a wooden house sign as a gift from Ellen Haggerty in San Diego Ca. phone * ***-***-****. The packing slip showed order ID CS*********. That was the original order and when it arrived the edge was chipped off and Wayfair offered to redo and send a new one. She received it and wrapped it for our **th anniversary (but never opened it). When we opened it instead of saying the Vechinski Family Established May **, **** like it was originally ordered and said on the *st one, it now says Vechinski's family with an 's on the end. This is incorrect. I would like to take care of this without involving Ellen if at all possible. There was not a new packing slip in the *nd order. Please advice on how we can remedy this. The offer id on the original order is ****. I can scan and send the packing form if need be.*Thank you for any help you can give me. Barbara Vechinski My phone * is ***-***-****

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Wayfair

Customer service issue
Reported by GetHuman4855577
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 4691 others
0 customers following this

Timeline

GetHuman4855577 started working on this issue
May 22nd, 2020 2:21am