I am holding on the phone to speak to a customer service person while I am typing on-li...

GetHuman-jocbasse's customer service issue with Wayfair from May 2020

Help with my Wayfair issue
First: share to improve GetHuman-jocbasse's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jocbasse may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman-jocbasse's own words
I am holding on the phone to speak to a customer service person while I am typing on-line -which ever works quicker .*I purchased a six foot, Gretchen Fire Island Lighthouse . The solar light was missing. I communicated on line about it and today I received a smashed box with one ** W candleabra candle bulb in a package mae for two bulbs. One was taken out. I feel sure someone stole the solar bulb after tampering with the package. So if you want me to take a picture of the mangled box or send it to you, I will.I would surely love to have the solar light that goes in y*the lighthouse. I am very disturbed. I knoe it wasn't your fault. Please help.*Thank you.**Jocelyn Basse

GetHuman-jocbasse did not yet indicate what Wayfair should do to make this right.

How GetHuman-jocbasse fixed the problem

We are waiting for GetHuman-jocbasse to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wayfair customer problems.
How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Wayfair

Customer service issue
Reported by GetHuman-jocbasse
May 19th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 4593 others
0 customers following this

Timeline

GetHuman-jocbasse started working on this issue
May 19th, 2020 9:34pm
GetHuman-jocbasse indicated the issue is not fixed yet.
May 20th, 2020 2:05am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies