I am holding on the phone to speak to a customer service person while I am typing on-li...

GetHuman-jocbasse's customer service issue with Wayfair from May 2020

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The issue in GetHuman-jocbasse's own words
I am holding on the phone to speak to a customer service person while I am typing on-line -which ever works quicker .*I purchased a six foot, Gretchen Fire Island Lighthouse . The solar light was missing. I communicated on line about it and today I received a smashed box with one ** W candleabra candle bulb in a package mae for two bulbs. One was taken out. I feel sure someone stole the solar bulb after tampering with the package. So if you want me to take a picture of the mangled box or send it to you, I will.I would surely love to have the solar light that goes in y*the lighthouse. I am very disturbed. I knoe it wasn't your fault. Please help.*Thank you.**Jocelyn Basse

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Customer service issue
Reported by GetHuman-jocbasse
May 19th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 4593 others
0 customers following this


GetHuman-jocbasse started working on this issue
May 19th, 2020 9:34pm
GetHuman-jocbasse indicated the issue is not fixed yet.
May 20th, 2020 2:05am

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