I placed an online order for a sectional in mid November.*I called in *-* weeks to get...

GetHuman4090100's Complaint issue with Wayfair from December 2019

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Before contacting them, items GetHuman4090100 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
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The issue in GetHuman4090100's own words
I placed an online order for a sectional in mid November.*I called in *-* weeks to get an update*status. I was told, Dec. **th will shipped out and expected delivery Dec **th 'there on.." This process was acceptable at the time. **I called today to check on status, was told by Rep "it's on back order *-*wks". This would've taken my order into the New Year. To say the least, very very disappointing as I was expecting this item if not for Christmas by then.**I had to cancel this order now I have to do wheat I've been avoiding to go into a store to hunt for this sectional. **I was not even informed by Wayfair that the item I ordered is NOT readily available. This is my first time ordering anything online and also my first experience with Wayfair I have to say I am extremely disappointed

GetHuman4090100 did not yet indicate what Wayfair should do to make this right.

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Wayfair

Complaint issue
Reported by GetHuman4090100
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 3923 others
0 customers following this

Timeline

GetHuman4090100 started working on this issue
Dec 13th, 2019 4:20pm

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