Hi there,**I mistakenly placed an order on the *st december whilst browsing I pressed c...

GetHuman-karlyboy's Cancel order issue with Wayfair from December 2019

Help with my Wayfair issue
The issue in GetHuman-karlyboy's own words
Hi there,**I mistakenly placed an order on the *st december whilst browsing I pressed confirm order to see if it would give me a finance option it didn't ask me for any card details and said the order was placed so I cancelled it and it said a refund will be issued to my account in *-* working days. I noticed on the *nd december on my online banking account it says * £***.** from wayfair and then straight away after - £***.** again from wayfair so are you able to tell me if I'm still due a refund please as my account is showing no different? Many thanks

GetHuman-karlyboy did not yet indicate what Wayfair should do to make this right.

How GetHuman-karlyboy fixed the problem
Called and then emailed their finance department and it got resolved in a day.
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How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
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Wayfair

Cancel order issue
Reported by GetHuman-karlyboy
Dec 3rd, 2019 - a year ago
Fixed
GetHuman-karlyboy shared how to fix
Seen by 3 customers so far
Similar issue to 3697 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account

Timeline

GetHuman-karlyboy started working on this issue
Dec 3rd, 2019 8:36pm
GetHuman-karlyboy confirmed the issue is fixed. Hooray!
Dec 6th, 2019 8:50pm