Received a queen set and ordered a king set

GetHuman-katybobw's Returns issue with Wayfair from December 2019

Help with my Wayfair issue
First: share to improve GetHuman-katybobw's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-katybobw may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman-katybobw's own words
The problem: Received a queen set and ordered a king set

GetHuman-katybobw did not yet indicate what Wayfair should do to make this right.

I have an issue with Wayfair too
How GetHuman-katybobw fixed the problem

We are waiting for GetHuman-katybobw to fix the problem and share the solution with the rest of us customers.

Please help with my Wayfair issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wayfair customer problems.
How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Need to return a patio set to Wayfair
FIX: Called Wayfair customer service and they emailed me instructions on how to pr...Hi, I had ordered and rec’d a bedroom set from Wayfair set yesterday. Everything...I ordered a sheet set and received notice from Wayfair that it had been delivere...Hello,*My Order **********. I received * (set of *) instead of * (set of *). Re...Re Wayfair product Barney Percale Duvet Cover Set.** As this is a 'set' does it c...I am not satisfied with * sheet sets that I purchased from Wayfair...The elastic...I ordered a burgundy reversible king size * piece bed set (comforter and * shams...I ordered * sets * white*grey stripped Pool towels. I received only one set of...I ordered * sets of curtains and only * set came in the package. ********** is th...I have not received my order of Teagan comforter set that was shipped on *-**th...
FIX: call them and speak to a case worker I did they took care of it that same day
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Wayfair

Returns issue
Reported by GetHuman-katybobw
Dec 2nd, 2019 - a year ago
I have an issue with Wayfair too
Not resolved
Seen by 3 customers so far
Similar issue to 3675 others
0 customers following this

Timeline

GetHuman-katybobw started working on this issue
Dec 2nd, 2019 11:40pm