This is in reference to my mattress, they have been giving me the run around about deli...

GetHuman-mishijas's Complaint issue with Wayfair from October 2019

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The issue in GetHuman-mishijas's own words
This is in reference to my mattress, they have been giving me the run around about delivery. First they told me I should receive it by ******** and then they changed to ******** and then to ********. Then yesterday on ******** they called me to tell me that the truck broke down in Denver so my matters could not be delivered until possibly the week of November *, ****. Then I got a voicemail today due to not having service in the area I was in saying that the delivery people were at my home and they were only going to wait ** minutes or they would leave. Well I just arrived and just got my voicemail. No note or anything was left. At this point I’m very upset, I know you guys did help adjust a small portion of the cost but am very frustrated that I now have to borrow a mattress from a family member. What else can be done? Please reach out to me and help me out. It would be greatly appreciated. (***)***-**** my name is Andrea Chacon.

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Wayfair

Complaint issue
Reported by GetHuman-mishijas
Oct 27th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 7934 others
0 customers following this

Timeline

GetHuman-mishijas started working on this issue
Oct 27th, 2019 2:37am