My market umbrella was shipped to the wrong address. I phoned Wayfair Customer Service...
GetHuman-mmburket's Complaint issue with Wayfair from August 2019
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The issue in GetHuman-mmburket's own words
My market umbrella was shipped to the wrong address. I phoned Wayfair Customer Service Canada. They lodged an investigation. Never heard back!!! My visa was never credited so I have paid for an umbrella that I did not receive!!!*If you credit me then I will order a more expensive market umbrella that you are now promoting. Please call me and straiten this problem out. *Melodie Burkett****-***-**** ******@***.com
GetHuman-mmburket did not yet indicate what Wayfair should do to make this right.
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How GetHuman-mmburket fixed the problem
Hello, *I contacted gethuman so I could talk to a real person at Wayfair. A Wayfair rep was most helpful! He credited my visa for the umbrella that was shipped to the wrong address and so I bought another umbrella that was even bigger and better than the original one that I had ordered!!! I gave them a new shipping address that is for my boat access only cottage and it was delivered in two days !!!! We love our new umbrella and I am relieved that this issue was resolved quickly !!! Thanks nice man at Gethuman!!! I will continue to shop at Wayfair and enjoy the sales!!!
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