Before I submit a very negative review I want to let you know why I was so disappointed...

GetHuman-jehrbar's customer service issue with Wayfair from March 2019

3381 similar
0 following
Help with my Wayfair issue
First: share to improve GetHuman-jehrbar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jehrbar's next move: call Wayfair.
The best way to get your problem resolved is to tap the button below to start calling Wayfair. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-jehrbar's own words
Before I submit a very negative review I want to let you know why I was so disappointed in my purchase. I bought the Schaeffer Tv Stand by Trule Teen. It was very difficult to assemble and the holes were not drilled deep enough for the screws. I broke * hexnuts screws and had to drill and add my own screws so unit would be stable. I took pictures of the stripped hexnuts that broke off while trying to attach them with the allen wrench.*I read the reviews before i purchased and they were fairly good. I wish i would have looked at the negative ones because their problems with assembly were identical to mine.*I assembled the unit but am not sure it will remain stable.*I am really disappointed in the poor craftsmanship of the tv stand. I would be very reluctant to continue to make purchases from wayfair after this experience.
GetHuman-jehrbar did not yet indicate what Wayfair should do to make this right.
I have an issue with Wayfair too
How GetHuman-jehrbar fixed the problem
We are waiting for GetHuman-jehrbar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jehrbar fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jehrbar
Mar 11th, 2019 - 5 mons ago
I have an issue with Wayfair too
Not resolved
Seen by 3 customers so far
Similar issue to 3381 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account
GetHuman-jehrbar started working on this issue
Mar 11th 11:15pm