Hi, I have just received my Jacob Armchairs and they are the wrong colour. I wanted the...

GetHuman-utterson's customer service issue with Wayfair from February 2019

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The issue in GetHuman-utterson's own words
Hi, I have just received my Jacob Armchairs and they are the wrong colour. I wanted the beige leather and when I check on-line this colour is showing out of stock. The colour of the chairs just does not work in my living room. When I ordered them on-line I did notice a swatch which showed the colour I wanted so I ordered them thinking that is what I would get. Is there a way to have them replaced with the correct colour.
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Customer service issue
Reported by GetHuman-utterson
Feb 27th, 2019 - 3 mons ago
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GetHuman-utterson started working on this issue
Feb 27th 5:17pm