I have two charges to my Wayfair account for items that were never delivered. They were...

GetHuman-tlshelto's customer service issue with Wayfair from February 2019

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The issue in GetHuman-tlshelto's own words
I have two charges to my Wayfair account for items that were never delivered. They were supposed to be Christmas presents delivered to family. One item was a beautiful red leather electric recliner and the other was a modern rolling office desk chair. As I already mentioned the items were never delivered. I have never had any problem with Wayfair. Honestly, I am shocked that these items are appearing on my statement a charge since they haven't been delivered. I have been a customer, extremely happy customer since ****, highly recommending them to friends and family members. I even purchased $*** in gift cards as gifts as well. As I said, I am shocked and hope to have this matter resolved quickly,
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Wayfair

Customer service issue
Reported by GetHuman-tlshelto
Feb 16th, 2019 - 8 mons ago
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GetHuman-tlshelto started working on this issue
Feb 16th 10:43pm