I ordered a lamp, fedex delivered to wrong address, i fought with them for * days, My n...

GetHuman1904250's customer service issue with Wayfair from January 2019

1 view
 | 
2357 similar
 | 
0 following
Help with my Wayfair issue
First: share to improve GetHuman1904250's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1904250's next move: call Wayfair.
The best way to get your problem resolved is to tap the button below to start calling Wayfair. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1904250 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman1904250's own words
I ordered a lamp, fedex delivered to wrong address, i fought with them for * days, My neighbor called and said a box was delivered to her home. I was soo excited, but when I got it, it was broken. I called Wayfair help line, and was told it would be replaced, * days later, it showed up at my door. Im soo happy that there is a company that still operates with good customer service. Thank you for such a great experience with your company. Just wanted to say thank you!!**Sincerley,*Gaylene Barber
GetHuman1904250 did not yet indicate what Wayfair should do to make this right.
I have an issue with Wayfair too
How GetHuman1904250 fixed the problem
We are waiting for GetHuman1904250 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1904250 fixes it.
This email address isn't valid

Wayfair

Customer service issue
Reported by GetHuman1904250
Jan 5th, 2019 - 4 mons ago
I have an issue with Wayfair too
Not resolved
Seen by 1 customer so far
Similar issue to 2357 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1904250 started working on this issue
Jan 5th 5:58pm