I recently purchased a China Cabinet through Wayfair.. once I received it and started t...
GetHuman-emullina's customer service issue with Wayfair from December 2018
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I recently purchased a China Cabinet through Wayfair.. once I received it and started to put it together we found that we were missing the lower doors, I went through their replacement thing online ... supposedly it was going to take over * weeks to get my parts, once I did receive them it was the upper doors I already had . I called and was told they shipped both the upper and lower, for what reason I am not sure and the lower doors were on back order. It is now ***** and I have not received my lower doors.. I want my lower doors that I have not received yet. I also have found numerous other issues- the upper shelf does not fit and the handle for the drawer isn’t right. Wayfair ‘s response to my issue is unsatisfactory and I am quite frustrated to say the least. I want what I paid for and I want to be able to put it together correctly and how it should be, I know after this experience I am never going through Wayfair again and would not recommend to anyone
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Dec 26th, 2018 10:58pm
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