I recently purchased a China Cabinet through Wayfair.. once I received it and started t...

GetHuman-emullina's customer service issue with Wayfair from December 2018

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The issue in GetHuman-emullina's own words
I recently purchased a China Cabinet through Wayfair.. once I received it and started to put it together we found that we were missing the lower doors, I went through their replacement thing online ... supposedly it was going to take over * weeks to get my parts, once I did receive them it was the upper doors I already had . I called and was told they shipped both the upper and lower, for what reason I am not sure and the lower doors were on back order. It is now ***** and I have not received my lower doors.. I want my lower doors that I have not received yet. I also have found numerous other issues- the upper shelf does not fit and the handle for the drawer isn’t right. Wayfair ‘s response to my issue is unsatisfactory and I am quite frustrated to say the least. I want what I paid for and I want to be able to put it together correctly and how it should be, I know after this experience I am never going through Wayfair again and would not recommend to anyone

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Wayfair

Customer service issue
Reported by GetHuman-emullina
Dec 26th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 2180 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account

Timeline

GetHuman-emullina started working on this issue
Dec 26th, 2018 10:57pm
GetHuman-emullina indicated the issue is not fixed yet.
Dec 26th, 2018 10:58pm

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