I bought a xmas tree from you last year after xmas the picture showed this thick beaui...

GetHuman1700367's customer service issue with Wayfair from December 2018

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The issue in GetHuman1700367's own words
I bought a xmas tree from you last year after xmas the picture showed this thick beauitiful tree to about *inches from the ground boy was i disapointed when we went to set it up the tree feels like plastic It is so skinny! I am soooo disapointed I payed for this and it looked so thick and beautiful its down right ugly it doesnt look like the tree in the picture i saw it was wide and thick idont think i will buy anything else or tell anyone about wayfair just how mad i am about this tree
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Wayfair

Customer service issue
Reported by GetHuman1700367
Dec 6th, 2018 - a mon ago
I have an issue with Wayfair too
Not resolved
Seen by 2 customers so far
Similar issue to 1809 others
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Timeline
GetHuman1700367 started working on this issue
Dec 6th, 2018 5:44am