We ordered Snider Modern Rectangle Dining Table by Charlton Home. But it was damaged at...

GetHuman1682525's customer service issue with Wayfair from December 2018

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The issue in GetHuman1682525's own words
We ordered Snider Modern Rectangle Dining Table by Charlton Home. But it was damaged at back side of table top. Piece came off where the nail goes in. Package was not proper, was already cut from one side, no cushioning material inside. We ordered for the first time from Wayfair, and very much disappointed. My husband talk with customer service representative and he offered $** refund. But we are not happy with it. We want to send it back.
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Wayfair

Customer service issue
Reported by GetHuman1682525
Dec 3rd, 2018 - 2 mons ago
I have an issue with Wayfair too
Not resolved
Seen by 3 customers so far
Similar issue to 1779 others
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Timeline
GetHuman1682525 started working on this issue
Dec 3rd, 2018 8:44pm