Before contacting them, items GetHuman1678823 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman1678823's own words
My mum purchased a musical village scene snow globe from you online on the **th November order number ***********. Today the snow in the globe has stopped pumping around on it's own like it should do. This is very disappointing and I would like to know how you would go about resolving this issue as the item wasn't cheap and my mum expects more than a few weeks of it working properly. I look forward to hearing from you. Many thanks. Mrs Fox
GetHuman1678823 did not yet indicate what Wayfair should do to make this right.
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