I ordered item **************Catherine lansfield easy care duvet set - duck egg king...

GetHuman1678735's customer service issue with Wayfair from December 2018

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The issue in GetHuman1678735's own words
I ordered item **************Catherine lansfield easy care duvet set - duck egg king. *In description it said envelope closure to quilt which is the reason I ordered as the previous one had plastic poppers. On opening I found this one also has plastic poppers and NOT the envelope closure as described. I am so disappointed ,as I was so pleased with the delivery and as I had disposed of the old quilt cover as this one arrived being convinced this was the quilt closure I wanted and expected. Desperate now don’t know what to do . Please help.
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Wayfair

Customer service issue
Reported by GetHuman1678735
Dec 3rd, 2018 - 2 mons ago
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Timeline
GetHuman1678735 started working on this issue
Dec 3rd, 2018 2:33pm