I purchased two identical Chicopee Modern * Drawer Nightstand by Zipcode Vintage (White...

GetHuman1650249's customer service issue with Wayfair from November 2018

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The issue in GetHuman1650249's own words
I purchased two identical Chicopee Modern * Drawer Nightstand by Zipcode Vintage (White*Espresso Design) and they just got delivered today. My husband found out that there are visible scratches on white panels all around the surfaces. It might be from transportation to our home or when it was imported. My husband started to assemble when he noticed. I was wondering if this was supposed to look like this because this was not how it was pictured on the website when I placed the order. What can you do for us? We cannot ship it back to you guys at the moment. I can send you pics of proof (scratch marks).
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Wayfair

Customer service issue
Reported by GetHuman1650249
Nov 29th, 2018 - 9 mons ago
I have an issue with Wayfair too
Not resolved
Seen by 2 customers so far
Similar issue to 1686 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account
Timeline
GetHuman1650249 started working on this issue
Nov 29th, 2018 1:13am