********** *:****Express Delivery promised to call ** minutes prior to delivery. This w...
GetHuman1647993's customer service issue with Wayfair from November 2018
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The issue in GetHuman1647993's own words
********** *:****Express Delivery promised to call ** minutes prior to delivery. This was not the case. I received a call that they were AT my door, told them I needed to drive from work (** minutes to get there) said they would wait. **Arrived home and they were gone.**People have to work and it would be good to live up to the expectations Wayfair delivery sets. I realize this is a contracted service for Wayfair but this is very inconvenient for customers to miss work for a delivery that never showed up. Unhappy in Salt Lake City
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