********** *:****Express Delivery promised to call ** minutes prior to delivery. This w...

GetHuman1647993's customer service issue with Wayfair from November 2018

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The issue in GetHuman1647993's own words
********** *:****Express Delivery promised to call ** minutes prior to delivery. This was not the case. I received a call that they were AT my door, told them I needed to drive from work (** minutes to get there) said they would wait. **Arrived home and they were gone.**People have to work and it would be good to live up to the expectations Wayfair delivery sets. I realize this is a contracted service for Wayfair but this is very inconvenient for customers to miss work for a delivery that never showed up. Unhappy in Salt Lake City
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Wayfair

Customer service issue
Reported by GetHuman1647993
Nov 28th, 2018 - 9 mons ago
I have an issue with Wayfair too
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account
Timeline
GetHuman1647993 started working on this issue
Nov 28th, 2018 8:14pm
GetHuman1647993 indicated the issue is not fixed yet.
Nov 28th, 2018 8:26pm