Advertised wrong price.

GetHuman-jkroecke's customer service issue with Wayfair from November 2018

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman-jkroecke's own words
Buy it for the lower advertised price. ... A retargeting ad was posted on October **th by LiveIntent, on a CNN site sent to me daily. This ad ran for many days. I finally decided to order this product, but when I called Wayfair to order, you didn’t have a record of this advertised price and wouldn’t sell it to me for $**.**.** This product is as follows:* SKU ANDO****, Quebec *pc. Bistro Set (I want it in green)* Wayfair price on **-** $***.*** Live Intent ad $**.**** Of course I want to buy this set for the lower price, but the problem is not just mine (and undoubtedly many other disgruntled customers) it is with LiveIntent for advertising your product at a deceptive price.**This is what I want done:** *. Please send me this set and bill me $**.*** *. Let LiveIntent know it is creating public relations problems for your company. You are paying them to work FOR you.**Jeane P. Kroecker***** Ravinia Dr.*Olmsted Falls, OH****-***-****
LiveIntent has advertised a deceptive price.
Sending me the set at the lower price.
First experience. I’d HOPED to become a good customer.
This is the second time I’ve tried to reach you.
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Wayfair

Quebec *-pc. Bistro set
Customer service issue
Reported by GetHuman-jkroecke
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1330 others
0 customers following this

Timeline

GetHuman-jkroecke started working on this issue
Nov 9th, 2018 4:14pm
GetHuman-jkroecke shared this issue with friends on Facebook
Nov 9th, 2018 4:17pm

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