Before contacting them, items GetHuman1500488 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman1500488's own words
Sent email that I wanted to send rug back due to colors not correct per computer and phone screen. Received phone call that rug would be picked up on **-**-** between *pm and *pm. Did not locate return slip until **-*-**. UPS driver took it and said that he would take care of it but I have called UPS and they cannot help me. The phone call from Wayfair should have told me she had emailed me a return number. Do not know how to correct this but UPS took my rug and I printed return slip early this morning and it should have been taken to FEDEX. If someone does not tell the truth I have lost over $***.** and will not ever order from Wayfair or any of their sibling companies again. wayfair has always been perfect for me and now I am sick.
GetHuman1500488 did not yet indicate what Wayfair should do to make this right.
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