I received a partial shipment today of order *********** via Fed Ex. It was an order of...

GetHuman-ugajill's customer service issue with Wayfair from November 2018

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The issue in GetHuman-ugajill's own words
I received a partial shipment today of order *********** via Fed Ex. It was an order of NFusion upholstered side chairs (* per box). Today it was raining where I live and they were left in the rain. I went straight home after work and they were soaked. The bad thing is the delivery person could have set the chairs up two small stairs and they would have been protected by an overhang. Instead they left them to get soaked. Since we are renovating in our house the plan was to leave the chairs (which I went ahead and bought because they were on sale) in the boxes until ready. Now I have chairs sitting around open to the elements while we work. I would have even been okay had I received I noticed they couldn’t be delivered and I needed to pick them up. It is EXTREMELY lucky I got home when I did because water was starting to get to the cover on the chairs - the last barrier protecting the actual chairs. This is unacceptable and if this is what I have to look forward to I will have to think twice about decorating my new house with furniture from Wayfair.
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Wayfair

Customer service issue
Reported by GetHuman-ugajill
Nov 1st, 2018 - a mon ago
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GetHuman-ugajill started working on this issue
Nov 1st 10:59pm