I ordered a dresser and the drawers kept falling apart and wouldn’t stay together. I fo...

GetHuman-seshagh's customer service issue with Wayfair from October 2018

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The issue in GetHuman-seshagh's own words
I ordered a dresser and the drawers kept falling apart and wouldn’t stay together. I followed the directions exactly and building the frame was actually quite easy. The holes in the drawers for the screws were off center, and the pieces didn’t quite match. So the drawers kept falling apart. **I already called and a second dresser was sent to me. The second dresser is even worse that the first! The frame WILL NOT stay together. The pieces keep falling apart - in particular the parts that are to be kept together by tightened hidden cams. And because of that, there are holes that have been ripped open. **So I’m out over $*** and still with no functioning dresser. I don’t want another dresser, I want a refund or a completely different dresser.

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Wayfair

Customer service issue
Reported by GetHuman-seshagh
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1092 others
0 customers following this

Timeline

GetHuman-seshagh started working on this issue
Oct 22nd, 2018 8:15pm