I got an email saying my item was going to be shipped by Friday June **nd and I just ch...

GetHuman-shaerob's customer service issue with Wayfair from June 2018

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The issue in GetHuman-shaerob's own words
I got an email saying my item was going to be shipped by Friday June **nd and I just checked my delivery status and apparently the chair is now on back order until August? I purchased the chair while there was some still left in stock so if someone could please explain to me why it is now on back order that would be great. I needed that chair right away. Had I have known this was going to happen, I would have considered looking for another chair. Ultimately I’m in love with this one and would like to receive it in the amount of time I was initially told. Thank you.
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Wayfair

Customer service issue
Reported by GetHuman-shaerob
Jun 26th, 2018 - 6 mons ago
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Seen by 2 customers so far
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account
Timeline
GetHuman-shaerob started working on this issue
Jun 26th 3:21am