I am contacting you to complain about my order number ***********. I placed this order...

GetHuman786849's customer service issue with Wayfair from June 2018

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The issue in GetHuman786849's own words
I am contacting you to complain about my order number ***********. I placed this order in April and was given a delivery date end of May. When I received email with delivery date I had to change it as works to the room had not been completed and so I sent an email to the deliver company (which I was asked to do on the email) asking for delivery week commencing **th June. Heard nothing back so I emailed again and again heard nothing back so I called Wayfair. I have spoken to * women so far - Bailey and Mary - they have been trying for the last * weeks to locate my parcels but to no avail!! Today I get a call on my ansaphone to say the parcels have possibly been "lost in transit" (possibly given to someone else I interpreted that as???!!!!) and so they have been re-ordered BUT wont be with us till end of July!!! I am truly and utterly frustrated which I am sure you can understand!!! I placed this ordered **th April and I will "possibly" get over * months later! I know its coming for Italy but this is ridiculous!! I would like to know what Wayfair are going to do as a gesture of goodwill? Maybe your delivery drivers can put together my * sideboards? I look forward to hearing from you. Warm regards, Michelle Kramer
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Wayfair

Customer service issue
Reported by GetHuman786849
Jun 15th, 2018 - 9 mons ago
I have an issue with Wayfair too
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Timeline
GetHuman786849 started working on this issue
Jun 15th, 2018 11:18am