I ordered a bed frame from your website last Sunday. I took time off work on Thursday a...

GetHuman-amyymacl's customer service issue with Wayfair from June 2018

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The issue in GetHuman-amyymacl's own words
I ordered a bed frame from your website last Sunday. I took time off work on Thursday as I got an email saying it would be delivered and on Thursday, much to my disappointment, only part of the bed was delivered. This is unacceptable because I have already taken time off work and will now need to take another day unpaid to wait on the second part being delivered. When I called the helpline they informed me that the second part would be delivered within ** hours. It is now Monday and I have heard nothing more. I am really disappointed as I had trusted the full bed would be delivered by the end of the week and because of this I have discarded my previous bed to allow space for the new one. I am now left without a bed and no communication as to when my full order will be here. This is unacceptable, I am requesting compensation and an update on my order.

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Customer service issue
Reported by GetHuman-amyymacl
Jun 4th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 215 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account


GetHuman-amyymacl started working on this issue
Jun 4th, 2018 12:17pm

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