Nothing has been "FIXED" yet.

GetHuman969682's customer service issue with Waterpik from August 2018

Help with my Waterpik issue
The issue in GetHuman969682's own words
The round piece on the handheld pik, where the different attachments connect into, is not flush. Haven't been using my pik often but used it and noticed that piece is loose so it doesn't function as it should.**Can you replace it or replace the entire base as this waterpik is connected to the base. Or maybe the hose and pik can be replaced alone? Please. There is no reason it should be disconnected, as I haven't used it excessively at all and I'm very careful with my tools.*PLEASE contact me asap? Thank you.
GetHuman969682 did not yet indicate what Waterpik should do to make this right.
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Waterpik

Customer service issue
Reported by GetHuman969682
Aug 9th, 2018 - 7 mons ago
I have an issue with Waterpik too
Fixed
Seen by 8 customers so far
Similar issue to 525 others
0 customers following this
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Timeline
GetHuman969682 started working on this issue
Aug 9th, 2018 5:16am
GetHuman969682 indicated the issue is not fixed yet.
Aug 9th, 2018 2:24pm
GetHuman969682 indicated the issue is not fixed yet.
Aug 9th, 2018 2:25pm