I called on Feb. **, **** and paid our account in full. I also requested to cancel serv...

GetHuman2965228's Complaint issue with Waste Management from May 2019

Help with my Waste Management issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2965228's own words
I called on Feb. **, **** and paid our account in full. I also requested to cancel services and for the dumpster to be picked up. I have called * times! I have been told * times that the dumpster has already been picked, while I am sitting here looking at it, It has not been emptied or picked up. There is trash over flowing, maggots, flies. It is observed!!

GetHuman2965228 did not yet indicate what Waste Management should do to make this right.

How GetHuman2965228 fixed the problem
They showed up to pick up the dumpster, the driver seemed very angry and annoyed. He didn't speak to us, he just kept getting in and out of his truck slamming the door. He had to wait for someone to come empty it, as we told them that the storage people had been using it (not our company). When they showed up, they too did not even speak to us. The pick up guy was extremely rude and unprofessional. I honestly have to say, that after all of this craziness. We will NEVER EVER use Waste Management again.
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Waste Management

Complaint issue
Reported by GetHuman2965228
May 22nd, 2019 - 2 years ago
Fixed
GetHuman2965228 shared how to fix
Seen by 6 customers so far
Similar issue to 678 others
0 customers following this
Items needed
Who made the booking
Date of booking
Billing address

Timeline

GetHuman2965228 started working on this issue
May 22nd, 2019 2:31pm
GetHuman2965228 confirmed the issue is fixed. Hooray!
May 22nd, 2019 6:48pm

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