I received a notice that my bill was not paid. I pay electronically through Bank of Ame...

GetHuman1823661's customer service issue with Waste Management from December 2018

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The issue in GetHuman1823661's own words
Get our trash removed. ... I received a notice that my bill was not paid. I pay electronically through Bank of America. My account shows that on ***** $** was paid to Waste Management. We we're out of town helping with fire victims and I am sorry that the payment was late. Our trash has not been picked up for two weeks. The confirmation * for the payment by B of A is NM*DT-*TQTX. Today is our trash pickup day. Can you please help us?**Merry Christmas.
I tried calling twice and left two written messages. We have not had trash pickup for two weeks.
Please pick up out trash.
Since they became our trash service in Mission Viejo. We try to always pay on time, but went with a group from church to help in Norther California after the wild fires and missed paying the bill. It was paid in full plus $**.** on December **,****. B of A confirmation is NM*DT-*TQTX.
See above called twice and wrote twice.
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Waste Management

Trash pick-up
Customer service issue
Reported by GetHuman1823661
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 446 others
0 customers following this

Timeline

GetHuman1823661 started working on this issue
Dec 24th, 2018 5:58pm

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