We were recently made aware of your $** a month special so my husband called and signed...

GetHuman363660's customer service issue with Waste Management from August 2018

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The issue in GetHuman363660's own words
We were recently made aware of your $** a month special so my husband called and signed up to have you be our Waste and Recycle Company.*We were surprised when we opened our bill and saw the amount.*It was for $***. There were several extra charges on the bill that were totally unexpected as we were not made aware of them. My husband called Waste Management customer service and they lowered the amount to $*** which is still $** too much....**In comparing notes with my neighbor who is also a new customer and who also contacted Waste Management customer service because her bill was too high told me that her new bill is $** for * months. **I hope we can work this out so our bill is the same as my neighbors.**I really like your huge recycle and garbage cans and hope we can continue to be your customer....My husband and I are on social security. Do you rates for seniors?
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Waste Management

Customer service issue
Reported by GetHuman363660
Aug 24th, 2018 - 4 mons ago
I have an issue with Waste Management too
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Seen by 3 customers so far
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Timeline
GetHuman363660 started working on this issue
Aug 24th 4:20pm